JUST WHAT SHOULD YOU DO IF YOU ARE A TALK TALK USER?
By now you will have had the Talk Talk data loss disaster in your ears and eyes to the point where you can take no more, so all I want to do is to make sure that if you are a user of Talk Talk, you know just what precautions you should take to prevent further consequences arising from the information already available to criminals and scammers.
Your personal information lost is believed to include:
Names, Addresses, Dates of birth, E-mail addresses, Telephone/Mobile numbers, Talk Talk account information, as well as Credit Card and Banking details.
The advice given by the Action Fraud service is as follows:
- Be wary of any emails claiming to be from Talk Talk asking for additional information such as passwords even if they are able to tell you specific account details – this could be a phishing email and sent to gain access to your account.
- If you have opened an email attachment please ensure you change the passwords for all your bank, email and online shopping accounts.
- As well as e-mails be wary of any telephone calls claiming to be from Talk Talk that ask for additional information or want to gain remote access to your computer. Again they may tell you specific details about your account. If you get such a call do not give any details, terminate the call, use a separate telephone line/mobile phone and call Talk Talk back on one of their known numbers to ascertain if the call is genuine.
- Monitor your bank accounts for any unusual activity that you believe may be fraudulent.
Further information on these precautions may be found on the Action Fraud announcement.
Further advice can be obtained from Talk Talk on this link to their site.