COMPLAINTS DOWNGRADED TO ENQUIRIES!

It has been drawn to my attention that arms-length housing association Tower Hamlets Homes could be downgrading complaints enabling them to take less action and save time.

An example pointed out to me was a complaint of Noise Nuisance from a neighbour, which for some reason or other has been downgraded to an enquiry.

A matter of Noise Nuisance should have been dealt with as an Anti-Social action, and been dealt with as Anti-Social Behaviour, which should have been dealt with rapidly. Instead it was downgraded to an enquiry, which requires no further action.

 

HAVE YOU EXPERIENCED THIS?

I am wondering if this is just the tip of the iceburg, therefore I am asking you to let me know if you have had this downgrading happen to you.

If you have been a victim of this downgrading practice, (with any Social Landlord, not just Tower Hamlets homes) please let me know using the contact form below.

I look forward to finding the results.

Advertisements

About Mr. Bloggy

I am a disabled volunteer community blogger. My real name is Mark Mapstone, I am an ex Royal Marine and was a consultant to the commercial mailing and distribution industry. Why not visit some of my other blogsites?

One response »

Leave a Comment

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Google photo

You are commenting using your Google account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s